Unity - Fresno, California

Jason Geil

I work with Unity as a vendor and have had a fantastic experience. They are excellent to work with and for. Navigating the complexities of HOAs can be challenging due to the numerous stakeholders involved, but Sal and his team excel at crafting agreements that are truly win-win. Thank you to Unity and all of your outstanding team members.

Jhana Alvarez

I want to thank Ashley Owen from Tyner/Unity for going above and beyond to help me. This girl is on it. Definitely a valuable employee to this company. She is definitely a person you can trust; when she says she will get back to you, she really means it. I did not need to worry about following up like I have to do most of the time which is greatly appreciated. Thank you Ashley for all your help and great communication with me.

Jeanell Guenther

Ashley from Unity’s finance department was so helpful to me. Not only did she assist me in untangling the payment history mess i made while changing banks last month, but she eliminated a late fee i incurred over the situation. Plus, she is a great listener. Thanks so much!

Nicholas Duong

Unfortunately, the Unity Leadership supports this culture of poor customer service.

In my experience over multiple issues, Ryan Ahmath is complete garbage. He takes months to respond. If he even chooses to. He seems to get easily overwhelmed and isn't able to manage his administrative workload, even if the email is well structured and organized. Phone calls are difficult to get through and rarely lead to results or any real help. I have been extremely patient, allowing 2months and sometimes 3 months for a response and I feel like that has made their crew and supervisory very comfortable and complacent.

All I ask is for a notice from him if he needs additional time to respond so that there aren't guessing games, I can't even get that. I'll admit, he isn't the only poor worker there but is one good example. The kicker though is that the management allows their reps to push people aside in order to manage their workload. A supervisor may speak to someone and then you'd get a response shortly after but then the low-quality response time cycles over again.

Yueping sun

This is a well-managed community. It is quiet and beautiful. The staff are professional and enthusiastic. Living here makes life better. Friends and relatives who come to visit also give thumbs up.

brad ireland

I was in a pinch and Marinah with Unity Property Management took care of me and made me feel at ease. Very polite and great communication. Thanx to the team at Unity we were able to put my problem to rest.

L M

They talk to you like your stupid and just tell you what they think you want to hear. Don't give notice when shutting off the water for unknown number of hours. They forget it's the home owners that hired them. They have no customer service at all!!!!!! If I could give negative "stars" I would!!!!!!

Mark Zacovic

I had the distinct pleasure of working with Jesus Najera today when I called with questions about my HOA account. Jesus could not have been more friendly, professional, communicative, and responsive to my needs. He was very impressive and I was surprised to learn that he was new to the company and to his position. Don’t let this guy get away! He represents your organization extremely well. I look forward to working with him again in the future should I have the need to contact Unity.